8app Privacy Policy

Last Updated: January 2026

Introduction

8app ("we", "our", or "us") operates the website https://8app.one and provides online betting, casino, and gaming services to players in Bangladesh and beyond. We take your privacy seriously and are committed to handling your personal data with transparency, integrity, and care.

This Privacy Policy applies to all users who access or register on 8app — whether through our website on desktop or mobile. By creating an account or continuing to use our services, you acknowledge that you have read and understood this policy in full.

If you have any questions about how we handle your personal data, please contact our support team at [email protected] at any time. Our team is available 24/7 to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

How We Use Your Information

8app processes your personal data only for lawful, clearly defined purposes. We do not use your data for any purpose not listed here without obtaining your prior consent. The primary purposes for which we use your information are:

• To create, manage, and maintain your 8app account, including verifying your identity and age (21+) in accordance with our responsible gaming policy.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate transaction records.
• To deliver personalized gaming experiences, including game recommendations, relevant bonuses, and promotional offers tailored to your activity on 8app.
• To detect, investigate, and prevent fraud, money laundering, underage gambling, and other illegal or harmful activity on our platform.
• To communicate with you regarding account status, security alerts, transaction confirmations, and important policy updates via email or SMS.
• To improve our platform's performance, game selection, and user interface based on aggregated usage analytics and player feedback.

Data Security

8app employs a multi-layered security architecture to protect your personal and financial information from unauthorized access, loss, or misuse. Our security measures include SSL/TLS encryption for all data in transit, AES-256 encryption for data at rest, role-based access controls ensuring only authorized personnel may access personal data, and regular independent security audits.

Our servers are hosted in a secure data centre environment. We continuously monitor our infrastructure for vulnerabilities and apply timely patches and updates. Two-factor authentication (2FA) is available for all accounts and strongly recommended.

Your Rights as a Data Subject

As a registered player on 8app, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: You may request a full copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties it has been shared with.
• Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, such as when you contest the accuracy of data we hold, you may request that we restrict how we process your information while the matter is resolved.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where you believe your rights and freedoms override those interests.

We will respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you in writing. There is no charge for exercising your data rights under normal circumstances.

Third-Party Services

Our platform integrates with various third-party services to deliver a complete gaming experience. These include game content providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi), payment gateways (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), and platform analytics tools. When you interact with these services, the relevant third party's own privacy policy governs their data handling.

8app is not responsible for the privacy practices of third-party providers. We recommend that you review the privacy policies of any third-party service you interact with through our platform. We carefully vet all our integration partners to ensure they meet minimum acceptable security and privacy standards before we connect their services to 8app.

Changes to This Privacy Policy

8app reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email or via a prominent notice on the 8app platform at least 14 days before the changes take effect. Your continued use of 8app after the effective date of any update constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 8app is protecting your information. The version history table below shows the key revisions made to this document.