Terms & Conditions

By registering an account or placing any bet on the 8app platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. These terms form a legally binding agreement between you, the user, and 8app. Access to and use of 8app's services, whether via desktop browser or mobile app, constitutes acceptance of these terms.

These Terms and Conditions may be updated periodically. Continued use of the platform after any changes take effect constitutes your ongoing acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of the latest version.

To create an account and use the 8app platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online betting is not prohibited.
• You must not be a current or former employee of 8app, its affiliates, or any of its service providers.
• You must not have a previously suspended or permanently banned account on 8app.

8app reserves the right to request identity verification documents at any stage to confirm eligibility. Failure to provide satisfactory documentation may result in account suspension until verification is completed.

Each individual is permitted to hold only one active account on the 8app platform. Creating multiple accounts — whether using different phone numbers, email addresses, or payment methods — is strictly prohibited and may result in the permanent suspension of all associated accounts and forfeiture of any funds held within them. When registering, you agree to:

• Provide truthful, accurate, and up-to-date personal information including your real name, date of birth, and valid contact details.
• Keep your login credentials — username and password — strictly confidential and not share them with any third party.
• Notify 8app immediately if you suspect unauthorized access to your account.
• Accept sole responsibility for all bets, transactions, and activities made under your account credentials.

8app employs SSL encryption and industry-standard security protocols to protect your account. However, account security is ultimately the user's responsibility. 8app will not be held liable for losses resulting from user negligence regarding account credentials.

8app supports a range of payment methods commonly used in Bangladesh for player convenience. Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved payment partners. The following conditions apply to all financial transactions on the platform:

• Minimum deposit amounts may vary by payment method. Please check the deposit page for the current minimums applicable to your preferred method.
• All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted and may be subject to reversal and account review.
• Withdrawal requests are processed subject to KYC verification. 8app targets withdrawal processing within 24-72 hours, though actual times may vary depending on the payment method selected.
• 8app reserves the right to conduct enhanced due diligence on large transactions. Amounts exceeding ৳50,000 in a single withdrawal may require additional documentation.

All funds on the 8app platform are denominated in Bangladeshi Taka (BDT). 8app does not charge deposit fees, though your payment provider may apply their own service charges. Players should confirm applicable fees directly with their payment provider before initiating a transaction.

8app regularly offers promotions including welcome bonuses, free spins, reload bonuses, and seasonal offers aligned with Bangladesh events such as BPL season, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• All bonuses carry a wagering requirement that must be met before any associated winnings can be withdrawn. The specific rollover multiplier for each promotion will be stated clearly on the offer page.
• Bonuses are intended for recreational players only. 8app reserves the right to withhold bonus winnings if evidence of bonus abuse, such as strategic low-risk betting patterns designed solely to clear wagering requirements, is detected.
• Bonuses cannot be transferred, exchanged for cash, or applied to accounts other than the one originally credited. One bonus per player, per promotion period.
• 8app may amend, withdraw, or expire any promotion at any time. In the event of a discrepancy between a promotional communication and these Terms and Conditions, these Terms and Conditions shall prevail.

All bets placed on the 8app platform are governed by the specific rules of the game or event in question. By placing any bet, you acknowledge that you understand the rules of the relevant game. The following general betting rules apply across all products on the platform:

• Once a bet has been confirmed, it cannot be cancelled, altered, or reversed by the player. All confirmed bets are final.
• 8app reserves the right to void any bet placed on an event that has been disrupted, abandoned, or resulted in technical error. Voided bets will have the staked amount returned to the player's account.
• In the event of a dispute regarding the outcome of a bet, the decision of 8app's adjudication team is final. Disputes must be submitted via the official support email within 72 hours of the event outcome being declared.

8app uses certified Random Number Generator (RNG) technology for all casino and slot games to guarantee randomness and fair outcomes. Cricket odds and live event results are sourced from verified data providers and updated in real time.

To maintain a safe and fair environment for all players, the following activities are strictly prohibited on the 8app platform. Engaging in any prohibited activity may result in immediate account suspension, permanent banning, and forfeiture of all account balances:

• Money laundering or any attempt to use 8app for financial fraud, including structuring deposits to avoid detection thresholds.
• Collusion with other players, use of bots, automated software, or any system designed to gain an unfair advantage over the house or other players.
• Chargebacks or attempting to reverse legitimate deposits after funds have been used for wagering.
• Allowing minors (individuals under 21 years of age) to access your account or use the platform through your credentials.

8app actively monitors all account activity for signs of prohibited behaviour. Our fraud detection systems operate 24 hours a day, 7 days a week. If you believe your account has been incorrectly flagged, please contact our support team at [email protected] for a review.

8app is committed to promoting responsible gaming among all users. We believe gambling should remain an enjoyable form of entertainment, not a source of financial hardship or emotional distress. 8app provides tools to help players manage their activity, including voluntary deposit limits, session time reminders, and self-exclusion options. Players experiencing difficulty controlling their gambling are strongly encouraged to contact our support team for assistance.

This platform is strictly for players aged 21 and above. If you are concerned about your own or someone else's gambling behaviour, you can request a self-exclusion period or visit our dedicated Responsible Gaming page for more information and support resources.

All content on the 8app platform — including but not limited to logos, graphics, text, game assets, software, and user interface design — is the exclusive intellectual property of 8app or its licensed third-party providers. Reproduction, redistribution, scraping, or commercial use of any 8app content without prior written consent is strictly prohibited.

Game content and live dealer studio environments are the property of their respective providers, including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, among others. Any unauthorised use of provider content may constitute a violation of applicable intellectual property law.

To the fullest extent permitted by applicable law, 8app shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform, including losses incurred as a result of gambling activity. 8app does not guarantee that the platform will be available continuously without interruption, and scheduled or emergency maintenance may result in temporary service downtime.

8app is not responsible for losses caused by internet connectivity issues, device malfunctions, or power outages on the user's end. In the event of a technical error on the 8app platform that materially affects a game or bet outcome, 8app will investigate and determine a fair resolution, which may include voiding the affected bet and returning staked funds.

8app reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes will be communicated to registered users via the email address or phone number provided during account registration. The updated Terms and Conditions will also be published on this page with a revised effective date.

Your continued use of 8app following the posting of any changes constitutes acceptance of those changes. If you do not agree with the modified terms, you must cease use of the platform and, if applicable, request account closure by contacting our support team.

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operating entity of 8app. Any disputes arising out of or in connection with these terms that cannot be resolved amicably through oursupport channels shall be referred to binding arbitration. 8app is committed to resolving all player disputes fairly and transparently.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our support team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

You can reach us by email at [email protected]. Please include your registered username and a clear description of your query to help us assist you as quickly as possible.